In addition to that I have furniture in that room that would then need to be moved several times in order to do this. The salesperson did not estimate the job properly. I wanted to reach out and tell you about the positive experience that I had with my Sales Representative. The original plan was to install Laminate in the front room and two different carpets in the living room and basement stairs. We used Empire Today to install laminate flooring and carpet and everything was easy. Consumer reports indicate that customers enjoy being able to shop from the comfort of their own home, making appointments for estimates and installations that work around their schedule. No votes Ordered a Samsung top freezer refrigerator from Home Depot online. Join the Empire today. I know we are going through a crisis. Training was good, but there could have been … Empire Today says that the use of plastic helps to prevent water from being absorbed into the carpet fibers, preventing the building up mold and other organics that could produce allergies. The Sales Representative was very courteous and very professional. THEY ARE FAR WORSE THAT YOU COULD EVER IMAGINE! I just had LVP vinyl planking installed last month. At this point I was introduced to the fact that this gentleman was not a rep for Empire Today but a sub contractor like myself, only he has a few crews that he manages and that the wages from the job would be split 75/25 % mine being the higher number since I'm doing the work and basically was the last of the talk about what I was getting paid until the evening of the first day I worked. Took off work to have my kitchen and living room done. *Details and coupon code will be emailed. **On in-stock carpet and flooring styles only in select areas. I emailed them about the 10-year warranty at 15 months after installation. Tuesday, we’d like to discuss your concerns further, but we’re having difficulty locating the correct account. Empire Today makes it easy to get brand new flooring for your home! There was no additional carpet purchased and the installer was here less than 30 minutes. Empire Today says that the use of plastic helps to prevent water from being absorbed into the carpet fibers, preventing the building up mold and other organics that could produce allergies. It has now scratched everywhere. Find 1 listings related to Empire Today in Albuquerque on YP.com. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Our sales rep. (Raleigh) signed us up for the 1 year financing even though we agreed to the 4 year financing. Until the installer returned 4 days later at 6pm on a Saturday to collect the money. They were running their $50 a room special, and I went on line and booked an appointment. They insist there is a problem within my home, not their installation... floor is completely ruined. Unfortunately, we're unable to locate your account with the information provided. Please visit us at www.empiretoday.com to view availability in your area and to schedule your free in-home consultation. Share your voice on ResellerRatings.com Please contact us at customersupport@empire-today.com for further assistance. Each time I called to talk to someone, they couldn't locate my record and I needed to start my whole story over from the beginning. As of the 4th billing cycle our finance terms are still 1 year. Stay safe with our COVID-19 guide. Residential installations only. Customer service is rude and not helpful, will never use the company again. 1 of 35 reviews from employees Show all. Call 877-799-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Left and right arrows move through My floor is separating and all the dirt and crumbs fall into the separated areas. They cancelled on 2 days but they did come in on their day off (that Sunday) and finished the job. Then they sent out there install manger, and he said they shouldn't be doing that. Terrible sales reps terrible customer service terrible installers and terrible carpet. They agreed for the following Saturday as well. I am extremely happy with the results thanks to her. Subject to change. Please email your account and contact information to customersupport@empire-today.com for further assistance. They stayed every day until after 8 p.m. and completed the removal and installation of our new Hardwood Flooring throughout our downstairs in 4 days! 2.5. There resolution is for me to pay for new flooring and pay them to reinstall it. After finding out I had a problem with my sub flooring, which meant I could not have the Laminate installed on Saturday, I called my Sales Representative on Sunday. My story is a bit long but it ends on a good note. A free inside look at company reviews and salaries posted anonymously by employees. New Carpet in Twinsburg, OH. The accessibility to senior management is unlike anything I have ever seen, and they not only listen, they engage and care! Ok so Thursday comes, we were told we would be first and personnel will be here at 7:30 a.m. that time comes no one is here, we call we were told they would be here around 9-11. EmpireToday has a consumer rating of 1.46 stars from 116 reviews indicating that most customers are generally dissatisfied with their purchases. We look forward to assisting you with your home improvement project. That Sat I was excited to get my carpet and only 2 men showed up to do 3 bedrooms, hallway, stairs, & tile the master bath, kitchen, dining area, laundry & pantry. We have been very patient however here we are over 1 year later and still living with these terribly matted inferior carpet in our home! I would absolutely recommend them to anyone who is not interested in replacing their flooring themselves. 81 friends. She said they were defective. Promotion from within is a real thing here at Empire Today. I gave them a chance to remedy the situation and they didn't. Empire Today is dedicated to customer satisfaction and has been a … The company sells their products with free in-home consultations that allow consumers to view samples in their home, so they can get a look at how colors and styles will work with their unique lighting and décor. Like most companies, Empire Today has a mix of both positive and negative reviews on third-party websites. Empire Today is interested in developing leaders to become the best person they can be be on the clock and off. Get reviews, hours, directions, coupons and more for Empire Today at 1403 S Third Street Ext, Mebane, NC 27302. Person You Work For. Empire Carpet - fraudulent quote! He did offer to lower the extra costs a bit but I'm not sure I would trust these guys based on how this went. Compare Empire Today and Carpet One pros and cons using consumer ratings with latest reviews. Our Response to COVID-19. I requested that the sales manager call me which he never did. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Consumers complaining about EmpireToday most frequently mention customer service, sales person and several times problems. Consumers complaining about EmpireToday most frequently mention customer service, sales person and several times problems. Buyer beware... Fran, we regret to hear about your experience. Oh and if it's over a year old you charge $50 to fix your mistake? At this point I was introduced to the fact that this gentleman was not a rep for Empire Today but a sub contractor like myself, only he has a few crews that he manages and that the wages from the job would be split 75/25 % mine being the higher number since I'm doing the work and basically was the last of the talk about what I was getting paid until the evening of the first day I worked. Excluye mejoras a la orden (upgrades), escaleras, quite de pisos pegados permanentemente, traslado no estándar de muebles, otros cargos misceláneos y compras anteriores. Empire Today Is Open and Ready to Help! Empire will not match a competitor’s bonus or free offer, special offer, rebate, financing offer, clearance or closeout price, or installation special. He also went to Empire. If you are using a screen reader and are having problems using this website or require TTY compatible services, please call (877) 325-0396. Told him I would have to cancel and he assured me I would get a full refund of my deposit. 4.5. Learn how to stay safe during COVID-19 in our new guide: Poor installation and poor customer service! Empire Today - steer clear of empire today! The final and most important innovation is the infusion of the plastic fibers with minerals which help to inhibit the buildup of odor-causing compounds on their surface. Learn about Empire Today LLC culture, salaries, benefits, work-life … The following navigation utilizes arrow, enter, escape, and space bar key commands. The installers they sent out couldn't do the job properly, didn't have the expertise. I know this will never be settled to my satisfaction. Then they lieyed and she didn't say that. Funny. in … Reviews from Empire Today LLC employees about working as an Independent Contractor at Empire Today LLC. Called upper management, Carlos was able to give us a good price(still with 500.00 down). 80 % Approve of CEO. 1 of 35 reviews from employees Show all. Empire Today tries to sell products that are better for the environment by being environmentally responsible. Empire Today Reviews Empire Today 379. The installation went well with the installer forming the floor to the curved tile. Professional installers will transform your floors, as soon as Next Day.**. Advertisement. This past month was my 2nd time I had Empire Carpet come to my home to install carpets. Marjorie, thank you for your interest in our services. That put them well above the other companies we worked with for quotes. Nov 28, 2020. Reputable company with name recognition. DETAILS. 1. moved all the furniture out of my 5 bedroom the night before to find out the day of installation they only had enough... Read full review. Asked me if I was dating anyone. I was very excited at the prospect of getting a house full of new flooring. For this reason, we only provide pricing quotes during our free in-home estimates. 70 customer reviews of Empire Today. Empire called me no fewer than 3 times during the week to confirm the appointment and to ensure my household was COVID free. Such as, run your credit again, inflate price on flooring and the lost goes on. Alongside leading names in Shaw and Mohawk, Empire aims to deliver a wide range of carpets to families for everyday needs and heavy use. How is this company still in business? I needed them to come back and fix the job and customer service was horrible. The old carpet in use for 9 years didn't look that "worn" when we opted to have replaced. 81 friends. They sent the flood guy on the day carpet was supposed to be installed and with wrong prices on the contact and did it again on the next day. This review was posted by a verified customer. And they have not finished the job. Salesman came and showed some samples.After paying almost $20 per square foot for plastic junk I wish I had gone to Home Depot. Does not apply where circumstances beyond our reasonable control prevent installation by guarantee date, including weather, manufacturer delays/shortages, trucking/shipping delays, discontinuations by the manufacturer, manufacturing quality problems, violence, and labor disturbances. main tier links and expand / close menus in sub tiers. Installers weren't exactly "on time" the 3 days they were scheduled to be at the property but they did really great work. Original review: Dec. 21, 2019. In this video, I review my recent experience with Empire Today and how they installed my new hardwood floors. We did our part, they sure fell short on their end. This is how you install pad? There are folks out there that have had bad experiences with Empire Today, but they do have an A+ rating from the BBB. Both times we worked with them we had a positive experience and are happy with our flooring. Our Sales Representative came when scheduled and had samples we could see in our own home lighting. 7/17/2019. I would absolutely recommend them to anyone who is not interested in replacing their flooring themselves. Empire Today - breech of contract The original estimate was 6 days minimum. 50% OFF Carpet & Flooring, 50% OFF Professional Installation, and 50% OFF Standard Padding and Materials! 3.6. However, the promotion is nothing but a scam (LIE)! The floor looks great After he was finished he explained the process to us and what to expect and how to care for the floor. Empire Today had to send an installer back out for a small landing area that was missed during the initial install. Jobs. 38 Reviews. DONT DO BUSINESS WITH THEM! Today, our Empire Stock Investor review will take a close look at the latest offer from Whitney Tilson’s research service and tell you if it’s worth your time. The finance company never received the data. How much is total cost for cheapest carpet for a 9 by 12 room? Empire Today is dedicated to customer satisfaction and has been a … SUMEET in Woodbridge 1 review Woodbridge, ON Joined 2011/02/27. At your appointment, the sales rep will show you samples in the convenience of your own home, and work with you to find the best product for your home and budget. Empire Today makes it easy to get brand new flooring for your home! It is inexcusable for a company to not even bother to contact a customer if they are going to cancel a scheduled appointment. 3.9. site rather than go through menu items. Five days for an entire home is still pretty impressive.”. Some are very rude. The Installation Team arrived on time and began the terrible task of removing all that Ceramic Tile. Judith, we regret to hear about your experience, and would like to further discuss your concerns. I asked her how that was possible when I had confirmed it by phone the day before at 3:54! Discover Empire's take on the latest cinema, Blu-ray and DVD releases. Would definitely recommend Empire Today to anyone wanting their floors redone. Empire Today®, Makes Beautiful New Floors Easy. Dear customer, we regret to hear that your carpet is not meeting your expectation, and we'd like to know more. Jobs. After I submitted my review I did receive a phone call from someone claiming to be the regional manager for Long Island. She looked me up and told me that my appointment had been canceled! In-stock styles. 70 customer reviews of Empire Today. Questions. So it took them a bit longer but the floors look great. He was very professional and listened to our needs. We hope reading Empire Today reviews and ratings from real customers allows you to understand the exceptional level of quality and service that we strive to offer for all of our carpet, flooring, and window treatment products and services. Over these past two weeks we have been on a rollercoaster ride we can't get off of with this company. Empire Today offers quality, name brand Carpet, Laminate, Hardwood, Vinyl, or Tile Flooring. Licensing. We will recommend Empire Flooring and their crews anytime. We definitely will use Empire Today again. August 2017 Not Enough Leads Given . We'll Beat Any Competitive Offer, Guaranteed!*. I will be calling Lowe's tomorrow to schedule an appointment for my flooring. The best way to view and learn about our products is through a free in-home consultation. Great customer service! Learn how to stay safe during COVID-19 in our new guide: Please email your account and contact information to customersupport@empiretoday.com for further assistance. Angela K. Washington, DC. I was even able to leave the house while … It look like a soar eye in my house. He was able to get me an incredible deal on high quality laminate wood flooring, Luxury Vinyl Tile (LVT) in kitchen and bathrooms and Luxury Plush Carpet for the entire second story. Now it is spreading throughout the room. She showed me all the types of floors and went over each one of the advantages and disadvantages. You can schedule an appointment online at www.empiretoday.com or call 800-588-2300. When the contractor entered my home he was looking at the floor immediately scene where the problem was and indicated that he had messed up on the install sadly my home recording device did not pick up on his 1st part of his conversation with me after contacting Empire to day they asked for a request for me to send them my recording they clearly shows the contractor discussing the problem with my floor scratching his head trying to figure out how to fix it but lo and behold and part today says the video does not clearly State that he made a mistake unfortunately for Empire today I have this continued any more of my projects in my home with their name attached to it all my other flips will not have their name attached to the home dad pad customer service one day really I've had problems fixed for days over don't get their decision making. I am recently widowed and certainly cannot afford the amount of money I have lost plus new flooring installation. 00. Service 8 Empire flooring phone number slubne empire today ceo pitches new carpeting empire carpet jobs careers benefits empire today hardwood flooring reviews empire today careers Empire Today Carpet Flooring Reviews 2020 ClarityEmpire Today Flooring Reviews WoodTop 10 Reviews Of Empire Today Page 2Top 10 Reviews Of Empire Today Page 210 Perfect Empire Today Hardwood Flooring Reviews … Floors Guaranteed by Christmas or they're Free Read employee reviews and ratings on Glassdoor to decide if Empire Today is right for you. Empire Today is a long-running US carpet brand. The carpet installer damaged my drywall on the stairs. At 5 pm they said the installer was not coming and they needed to reschedule the appointment- completely unacceptable and rude. This is my rundown of my experience with Empire Today. Then a few days later we get the bill which was suppose to be 2400. Average customer rating: 5.8 10 Sort by. She showed me all the types of floors and went over each one of the advantages and disadvantages. Show breakdown. The carpet that I bought from empire today was crap. Not recommended . Work Setting. Now we are waiting on management to see if they resolve this, but I'm sure they won't they have sold it now. No votes Ordered a Samsung top freezer refrigerator from Home Depot online. I had previously contacted the company with no satisfaction. *Installation of in-stock styles of carpet, hardwood, vinyl plank, vinyl tile, and laminate guaranteed by 12/25/20 (“guarantee date”) for orders signed and any necessary financing approved between 11/14/20 and 12/12/20. 1. We recently spent $4k on carpet for the entire upstairs of our home. 1320 Sw 32nd way, and said never mind you just wanted to the! Month was my 2nd time I had previously contacted the company operates in more than 75 metropolitan in. Months no interest we get an ETA of Ceramic Tile and cement board. 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